terms and conditions, privacy
Deep Music Zenemű Kft.
Registered office: 1123 Budapest, Avar str. 17/4.
Location: Budapest, Aradi str. 22.
Tax number: 12611092-2-43
Company Registration Number: 1-09694855
Bank account (K&H Bank): 10404072-50515252-48571000
Phone number: +36/1-3010591
Buyer shall mean a person registered or determined in e-mail, who entrusts the Seller to fulfill an order. By placing the order the Buyer accepts these Terms and Conditions as binding. With the placing of the order, the Buyer and the Seller enter into a contract and agree as follows.
Subject of the contract shall mean the products specified on the website and in the webshop, the details of which can be seen detailed on the product pages in the webshop. The price shown next to the product is the purchase price, which contains the amount of VAT, too. The Seller reserves the right to change the price. In the case of a change in price the Seller notifies the Buyer about that circumstance before fulfilling the order. The Seller is not bound by its offer.
The contract exists from the date of the order till the fulfillment there of.
The contract shall be fulfilled according to the method chosen by the Buyer. The details of the fulfillment can be found under the menu „placing an order”. Acknowledging the order the Seller shall be liable for the fulfillment. This obligation does not relate to the period of the malfunction of the IT systems ensuring communication and period of fixing when at least a whole day long malfunction of the IT systems restricts the business of the Seller.
Within this section Deep Music Zenemű Kft is regarded as “data manager”. Data manager undertakes that it manages personal data only with the approval of the related person in compliance with the Act LXIII of 1992 on the Protection of Personal Data and the Disclosure of Information of Public Interest.
On behalf of the Data manager no data processor is engaged in processing of personal data in connection of the order. The personal data managed by the Data manager may be disclosed only to the Data manager and its employees. The data of the related person are recorded by the Data manager’s servers.
Using the website of the Data manager is bound – to a certain but not an entire extent - to a registration, e.g. supply of personal data, which may be the condition of the contract, too. In the course of the registration the Data manager shall indicate unambiguously the scope of the data to be provided either compulsory or optional. Data to be provided compulsory is necessary to the safe and lawful service and the use thereof.
Data to be provided compulsory are the following:
- real name (surname, first name)
- e-mail address
- data of delivery/delivery data
If you are not willing to provide some of the related data, you may not be allowed to use certain services or access some parts of the website. Providing data is voluntary, and the data may be managed only with the prior consent of the Buyer. Completing the registration the Buyer agrees that his/her personal data will be managed by the Data manager.
The Data manager manages the provided data confidentially, it is not entitled to transmit them to any third party, expect for the subcontractors who contracted with the Data manager for the fulfillment of the contract. The Data manager may use the collected data only to complete the order (e.g. billing, shipping) expect for it is crucial for the fulfillment of the contract (e.g.: courier, post office) to such an extent that it can fulfill the contract. A further excluded case is when the related person subscribes to the newsletter; until the related person unsubscribes from the newsletter, the collected data may be used for this purpose, too.
The Data manager is entitled to collect data regarding the activity of the users, which must not be linked either with the data provided by the users when registering, or with data generated by using other websites or online services.
The related persons are liable solely for using their personal username and password, including all activities in connection with the use of this username and password. The Buyer is responsible for keeping his password appropriately confidential.
Seller accepts the complaints only in email or in other written form. Seller shall examine the problem within 3 days and notify the Buyer of the result in writing.
Seller shall replace the demonstrably damaged or defective product with an intact one, and pay the delivery costs arising from the replacement. A video or a sound recording product can be accepted as a defective product only if it cannot be played due to manufacturing reasons or a damage (that had) happened before the product was delivered to the Buyer. The Seller is not obliged to replace a product damaged due to the fault of the Buyer.
If the replacement of the product cannot be completed, the Buyer is has the right to buy another product up to the paid purchase price or the Seller shall refund to the Buyer the received purchase price expect for the delivery and handling fees. The handling fees shall not exceed the amount of HUF 300 in each case. If the Seller has to re-send the product as the delivery has been unsuccessful due to the mistake of the Buyer, the costs of the re-sending shall be always paid by the Buyer.
By placing the order the Buyer accepts the details related to the product and the terms and conditions detailed in Menu “Placing an order”. The Seller shall acknowledge the receipt of the order in each case.
According to the Governmental Decree 17/1999. (II. 5.) (hereinafter referred to as Governmental Decree) the Buyer has the right to cancel the purchase without any reason within 8 working days from the date of the delivery provided that he/she returns the undamaged (without any damage or use, in the original package) product with the invoice at his own costs to the Seller (to Budapest, Aradi str. 22.). The product is considered as returned in due time if it arrives to the Seller at latest on the 8th working day from the date of the delivery. If the Buyer cancels the purchase in due time the Seller shall refund the purchase price reduced by the handling fees. The refunded amount does not include the delivery fees. The Seller has no possibility to accept a product returned in a way where the Seller should pay for the delivery. In the case of delay the Seller shall be released from its refund obligation.
Under the Governmental Decree the Buyer cannot exercise the right of cancellation related to video and sound recording and software products after the package has been opened. In the case of a free delivery the Buyer shall pay for the delivery fee that the Seller has released the Buyer from.
As long as the product has been used and it cannot be returned intact and without any damage, the Seller shall not refund the purchase price of the product.
If the Seller cannot fulfill its obligation with respect to the fact that the product specified in the contract – independently from its status published on the website – is not available for the Seller or its purchase meets impracticable obstacles, the Seller shall notify the Buyer thereof within 5 working days from the acknowledgment of the order and reimburse the purchase price paid by the Buyer within 30 days at the latest. The Seller has no other obligation regarding the fulfillment.
For matters not covered by this Terms and Conditions shall be governed by the provisions of the Hungarian law particularly by the Civil Code, Governmental Decree 17/1999. (II. 5.) and GKM Decree 49/2003. (VII.30.).
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